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Category Archives: Usability
These Digital Times Daily – Caroline Nodder and Daniel Pearce, editor and managing editor of The Publican, and Claudia Hathway, editor of Call Centre Focus, on social media
more about “These Digital Times Daily – Carline, …“, posted with vodpod
Posted in Social media, Usability, Video
Tagged Call Centre Focus, Caroline Nodder, Claudia Hathway, Daniel Pearce, The Publican
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Usability and a “cool” user experience
Sound advice from my colleague Rob Enslin to our teams. Hope they will follow it! “It’s Monday morning, I’ve just got into the office and trawling through the spam. I come across an article in a regular marketing-lead newsletter about … Continue reading
A list of counterintuitive behaviour that will improve your use of the web
Traditional media people – journalists, marketers, editors – are just like other professionals. They do the same things in print and via emails year after year because of intuition. Success came about by hoarding the content broadcasting to the users expecting a response … Continue reading →