Arriving in the post (remember that!), a full-colour magazine on glossy paper (and remember that!) called Microsft Connections in Communications. I cannot even find the address for a website within its pages.
While Microsoft’s customers in the media are rushing to catch up with the digital revolution, what year does Microsoft think it is? Surely the company’s communication department should be communicating with its potential customers in way that reflects their own challenges – an online blog, perhaps, a Wikizine, a Twitter feed?